Posts Tagged ‘Sounds Easy’

Sounds easy but it’s hard to do: Writing Confirmation Emails

Tuesday, July 6th, 2010

Thank you, thank you, a hundred times thank you!
Your order should ship in about 1-4 business days depending on whether or not it is in stock. Expect another email when your order ships with tracking information (where available).

****Please review your shipping address***

one last time if you would to make sure there’s nothing wonky,
improbable, or inappropriate. Once an order is out the door there’s not much
we can do short of breaking into the post office in the middle of the night, and they keep a real mean dog in there now. If there’s anything wrong with your address, or if you have any questions about your order, just reply to this email!

You can see what in the heck is going on with your order by pointing your internet at http://www.topatoco.com/whereisit/ . You can either log in to your account or enter your order number and billing email.

And remember, if you had any Pre-Order or Reprinting items in your
order, your entire order will ship when that one restocks.
If you have any questions or any special requests, please do not
hesitate to contact us by going to http://www.topatoco.com/help/
or emailing support@topatoco.com. We’re here just about
every day, except for Weekends and when it’s really nice out.

Thanks again! We are gonna ship this thing as hard as we can.

Go forth and purchase things tangenitally related to your favourite webcomics as hard as you can. It’s a remarkably pleasant experience.